Last Updated: November 25, 2025
Welcome to Harth Shop. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website harth-shop.com and purchase our sleep-optimized lighting products.
Quick Summary: We collect information necessary to process your orders and improve your shopping experience. We never sell your personal data to third parties. You have full control over your information and can request access, correction, or deletion at any time.
1. Information We Collect
1.1 Personal Information
When you make a purchase or create an account on our website, we may collect the following personal information:
- Contact Information: Name, email address, phone number
- Billing Information: Billing address, payment card details (processed securely through our payment processor)
- Shipping Information: Delivery address and shipping preferences
- Account Information: Username, password (encrypted), and order history
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- Technical Information: IP address, browser type and version, device type, operating system
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
1.3 Information from Third Parties
We may receive information from:
- Payment processors regarding transaction completion
- Shipping carriers for delivery tracking
- Analytics providers to understand website performance
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Order Processing and Fulfillment
- Processing and completing your orders
- Sending order confirmations and shipping notifications
- Managing returns, exchanges, and refunds
- Providing customer support
2.2 Account Management
- Creating and maintaining your account
- Allowing you to view order history and track shipments
- Saving your preferences and shopping cart
2.3 Communication
- Responding to your inquiries and support requests
- Sending important updates about your orders
- Providing information about our products and services (with your consent)
- Sending promotional emails and special offers (you can opt-out anytime)
2.4 Website Improvement
- Analyzing website usage to improve functionality and user experience
- Personalizing your shopping experience
- Detecting and preventing fraud or security threats
- Conducting research and analytics
2.5 Legal Compliance
- Complying with legal obligations and regulations
- Enforcing our terms and conditions
- Protecting our rights and property
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
3.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality, shopping cart, and checkout process
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing activity to provide relevant advertisements
3.2 Managing Cookies
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block all cookies
- Delete cookies when closing the browser
4. How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our business:
- Payment Processors: To process your payments securely
- Shipping Companies: To deliver your orders
- Email Service Providers: To send transactional and marketing emails
- Web Hosting and IT Services: To maintain our website infrastructure
- Analytics Providers: To analyze website performance
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Protect the rights and safety of our customers
4.3 Business Transfers
If Harth Shop is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Security
We implement robust security measures to protect your personal information:
- Encryption: All sensitive data is encrypted using SSL/TLS technology
- Secure Payment Processing: We use PCI DSS compliant payment processors
- Access Controls: Limited employee access to personal information
- Regular Security Audits: Ongoing monitoring and testing of our systems
- Secure Storage: Data stored on secure servers with backup systems
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest security standards.
6. Your Privacy Rights
You have the following rights regarding your personal information:
6.1 Access and Portability
- Request a copy of your personal information
- Receive your data in a portable format
6.2 Correction and Update
- Update or correct inaccurate information
- Modify your account details at any time
6.3 Deletion
- Request deletion of your personal information
- Close your account (subject to legal retention requirements)
6.4 Marketing Preferences
- Opt-out of marketing emails using the unsubscribe link
- Update communication preferences in your account settings
6.5 Object to Processing
- Object to certain types of data processing
- Restrict how we use your information
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations (e.g., tax and accounting requirements)
- Resolve disputes and enforce our agreements
- Maintain transaction records for warranty and product support purposes
Typically, we retain customer information for 7 years after the last transaction, or as required by applicable law. You may request earlier deletion of your information, subject to legal requirements.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising your privacy rights